Privacy Policy

1. Introduction

Nirandon is committed to handling your personal data with the same care we bring to the watches on our bench. This policy explains what information we collect when you contact us or use our website, how it is used, and the choices available to you. If you have questions at any point, you may reach us at [email protected].

2. Data We Collect

When you submit our enquiry form, we may collect your name, email address, phone number, and any details you choose to share about your watch. Our website also uses cookies for essential functionality and, with your consent, analytics.

• Legal basis: your consent when submitting a form, and our legitimate interest in responding to enquiries
• Retention: enquiry data is kept for up to 24 months, or as long as needed to complete a service
• Third-party services: website hosting and analytics providers may process limited technical data

3. How We Use Your Data

Personal data is used to respond to your enquiry, arrange servicing of your watch, and communicate updates about work in progress. We do not sell personal data. Where analytics cookies are enabled, aggregated data helps us understand how visitors use our website. Any communication beyond your original enquiry requires your consent.

4. Data Protection Measures

We apply reasonable technical and organisational measures to protect personal data, including secure storage, restricted access, and periodic review of our practices. In the event of a data incident affecting your information, we will notify affected individuals in line with applicable law.

5. Cookies

Our website uses essential cookies for basic functionality and, with your consent, analytics and preference cookies. Full details are available in our Cookie Policy.

6. Your Rights

Under Thailand's Personal Data Protection Act (PDPA), you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Request a copy of your data in a portable format
• Object to certain processing of your data
• Withdraw consent at any time
• Lodge a complaint with the Office of the Personal Data Protection Committee (PDPC), Thailand

To exercise any of these rights, contact us at [email protected].

7. Third-Party Links

Our website may link to external resources. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies separately.

8. Children's Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from minors.

9. Policy Updates

We may update this policy from time to time. Material changes will be reflected on this page with a revised "Last Updated" date.